Our average bill for our Verizon bundle services over the last year had been $180.00 a month. The “bundle ” which includes FIOS TV, Internet and phone was advertised at $99 but after adding HBO, DVR and taxes we were paying almost double that.
My husband and I had to go through our own negotiations before we called Verizon to try and lower our bill.
He wanted to get rid of the “land-line” entirely. I lobbied to keep it. I’m home with three kids all day and while I’m not a talker I do make calls to the doctor, school, my mom…. I also feel safer having the phone in case of emergencies. (I do own a prepaid cell phone that I refilled for $20 once in November.) For now, we are keeping the phone.
We both agreed to get rid of HBO. That alone was $25 a month!
We also decided to get rid of the $15.99/a month DVR service in our bedroom and go with “Media Manager” system for the house. The “Media Manager” is $19.99 a month and it is a DVR for one TV but allows you to watch recorded programs on all TV’s. While we still have to rent a Standard Receiver for the bedroom this change resulted in a net of $6.00 a month.
My husband called Verizon and asked to speak with the retention department. He asked them to go over EVERY fee they are adding to bill and explain it. The conversation took about 30 minutes but in the end they agreed to credit our bill for $30 a month for a year!
In the end we will save $61 a month off our bill.
That is $732 a year.
I can’t believe how little changes and a little effort really add up.
February 11, 2010 at 5:56 pm
This is FASCINATING! Until AT&T’s U-verse (which I’ve heard good – and cheap – things about) is up and running in our neighborhood, we need to call those bastards at Comcast ASAP! I had no idea you could save that much money.
February 11, 2010 at 8:17 pm
Call them up! I can’t believe how much they took off our bill either. That amount of money is no joke.
February 11, 2010 at 8:11 pm
WOW! You are saving a ton of money! I have been thinking of switching from our cable provider to AT&T’s Uverse.
February 11, 2010 at 8:29 pm
Mrs. Money – I never heard of Uverse before both you and Mother of the Flying Chalupa mentioned it. I’ll have to look into it if Verizon stops playing hardball:)
February 11, 2010 at 10:10 pm
It is amazing what you can do by calling up your provider and just asking for a discount. I have done it with phone, TV, and propane.
February 12, 2010 at 8:38 am
Propane, do you own your own tank? I never thought of calling the propane company! That’s a great idea.